Don't worry about poor mobile network, PTA has given the solution. 📌 Key Highlights & Quick Takeaways: ISLAMABAD: When the mobile network or internet service is broken, to whom should the customers complain directly so that the problem can be. Consumers facing issues related to mobile network, internet or other telecommunication services in Pakistan can now approach Pakistan Teleco. In this regard, PTA has issued a step-by-step complaint filing procedure for the guidance of consumers, whereby the concerned telecom compan. ISLAMABAD: When the mobile network or internet service is broken, to whom should the customers complain directly so that the problem can be solved quickly and easily, PTA has explained the procedure. Consumers facing issues related to mobile network, internet or other telecommunication services in Pakistan can now approach Pakistan Telecommunication Authority (PTA) directly for redressal of their grievances. In this regard, PTA has issued a step-by-step complaint filing procedure for the guidance of consumers, whereby the concerned telecom company can be approached first and the authority in case the problem is not resolved. According to the guidelines issued by the PTA, if a customer has a complaint regarding the services of a telecom service provider, he should first contact the customer service center of the concerned company. Customers can lodge their complaint through the company's call center, website, mobile app or customer service center. Official Wire Source & Legal Disclaimer Read ▼ 📰 Official Source & Legal Provenance: ARY News Urdu Documented Wire Record Editorial & Legal Notice: Ingested and verified from official journalistic wire (ARY News Urdu) under applicable press regulations. Full primary documentary sources are permanently archived.